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Blog Post: New Webinar: "m-Government and the Era of Apps"

Admin — Wed, 01 Feb 2012 00:34:00 GMT

Calling All Inspectors!!

REGISTER NOW to participate in another exciting and educational Webinar this month focused on agencies of all sizes who want to empower their workers and enhance citizen engagement. M-government is about enabling agencies to provide workers and citizens with the information they need—wherever and whenever they need it—on their mobile devices.

In addition to our current roster of mobile solutions for Accela Automation, Accela recently released our latest app, Accela Mobile Inspector. Accela Mobile Inspector is the only app on the market that provides permitting, licensing and code-enforcement professionals with a role specific app that manages the entire inspection process from the job list, to result and submission. It's available today for iPhone and iPad.

Do your field-based inspectors currently:

Print up their job list, inspect onsite and then submit the inspection results back in the office later that day?

Take photos on a camera only to return back to the office to download and attach to the inspection details?

Carry around a bulky laptop computer to the job site with little or no internet connectivity?

Group: Accela Apps

Anonymous — Tue, 31 Jan 2012 18:28:00 GMT

Lightweight task-centric apps for mobile devices that are highly tailored to specific roles with the goal of providing government workers with the information they need wherever and whenever they need it.

Page: training_system_administrators

Anonymous — Wed, 18 Jan 2012 17:31:00 GMT

Character Limits
Comments Fields Character Limits

Consoles
Enabling the Console Configuration Tools (Quick Tip, 7.1)

Fees
Fees Workshop (Presentation)
HOTS Fees (Presentation)

Fields
Configuring Agency-Defined Fields for Property (eLesson, 7.1)Configuring Agency-Defined Fields for People (eLesson, 7.1)

Forms
Configuring Intake Forms, SmartChoice Groups (eLesson, 7.1)

Function Identifiers (FIDs)
Setting Function Identifiers (eLesson, 7.1)

Records
Adding and Configuring Record Types (Quick Guide, 7.0)
Configuring Related Records, part 1 (Quick Tip, 7.1)
Configuring Related Records, part 2 (Quick Tip, 7.1)
Configuring Related Records, part 3 (Quick Tip, 7.1)

Scripting
Advanced Script Writing (Exercises)
Beginner Script Writing (Exercises)
Scripting: Beyond the Basics (Presentation)
Scripting: The Wonder of Scripting (Presentation)

Searching
Creating Global QuickQueries (Quick Tip, 7.0.5)
Overview of QuickQueries (Quick Tip, 7.0.5)
Setting Default Search Values (Quick Tip, 7.1)

Standard Choices
Adding Standard Choices (eLesson, 7.1)
Setting Standard Choices, Drop-Down Menus (eLesson, 7.1)
Setting Standard Choices, System Switches (eLesson, 7.1)

Toolbar
Configuring the Toolbar (Quick Guide, 7.0)

User Profiles
Creating User Profiles (eLesson, 7.1)

Return to Accela Education »

Page: Training - Training for Daily Users

Anonymous — Tue, 20 Dec 2011 18:59:00 GMT

Accounting
Accela Automation 6.7 User Accounting Training Manual
Partial Refunds (Quick Tip, 7.0.5)
Starting and Ending Cashier Sessions (Quick Tip, 7.1)

Conditions
Accela Automation 6.7 User Conditions Training Manual

Documents
Attaching Documents to Records (Quick Tip, 7.1)
Viewing and Downloading Documents (Quick Tip, 7.1)

Getting Started
Getting Started (CBT, 7.0)
Navigating the User Interface (CBT, 7.0)
Navigating the User Interface (CBT Handout, 7.0)
Navigating the New User Interface (Quick Guide, 7.0)
Overview of the My Tasks Portlet (Quick Tip, 7.0.5)
Setting Preferences (Quick Tip, 7.0)
Using Mulitple Consoles (Quick Tip, 7.1)

Inspections
Viewing Related Inspections (Quick Tip, 7.1)
Scheduling Related Inspections (Quick Tip, 7.1)
Associating and Removing Related Inspections (Quick Tip, 7.1)
Scheduling Auto-Assigned Inspections (Quick Tip, 7.1)
Searching for Workflow Tasks and Inspections (Quick Tip, 7.0.5)

Manuals
Accela Automation 7.0.5 User Training Manual
Accela Automation 7.0.5 User Training Manual, for Instructors
Accela Automation 6.7 User Training Manual
Accela Automation 6.7 User Training Manual, for Instructors
Accela Automation 6.7 User Accounting Training Manual
Accela Automation 6.7 User Conditions Training Manual

Records
Creating Records (CBT, 7.0)
Updating Records (eLesson, 7.1)
Viewing Related Records (Quick Tip, 7.1)

Searching
Creating My QuickQueries (Quick Tip, 7.0.5)
Editing and Deleting My QuickQueries (QuickTip, 7.0.5)
Refining Searches (Quick Tip, 7.1)
Setting a Primary QuickQuery (Quick Tip, 7.0.5)
Searching From the Record List Portlet (Quick Tip, 7.1)

Workflows
Claiming and Releasing Workflow Tasks (Quick Tip, 7.0.5)
Searching for Workflow Tasks and Inspections (Quick Tip, 7.0.5)

Return to Accela Education »

Blog Post: US Department of Treasury recognizes Federal E-Permits as "Small Business Prime Contractor of the Year" for implementing Accela Automation for the Alcohol Tobacco and Tax department

Maury Blackman — Tue, 20 Dec 2011 02:46:00 GMT

I’m thrilled to extend Accela’s congratulations to our partner, Federal ePermits, for being the 2011 winner of the U.S. Department of the Treasury’s annual “Small Business of the Year” award, bestowed for outstanding contributions and service to Treasury’s Alcohol Tobacco Tax and Trade Bureau (TTB). During a Dec. 15 award ceremony attended by Treasury Secretary Timothy Geithner and other Department leaders, Federal ePermits was cited for excellence in the performance of its contract to assist TTB in configuring and installing a Permits Online application, based on Accela Automation. Treasury lauded Federal ePermits for being “knowledgeable and capable” in preparing TTB for the project and cited its “extensive experience and skill” in helping TTB to accomplish its much-needed requirement.

Permits Online is TTB’s new method for drafting, submitting, and tracking original and amended applications to operate alcohol and tobacco businesses, and register to make tax-free sales of firearms and ammunition. The new system allows TTB to better support increasing application volumes, reduce costs, and improve service.

Federal ePermits, a joint venture between Washington-based TechGlobal, Inc. and Peak Technology Solutions, Inc., is a key Accela partner in the Federal market. We’re pleased to work with such a professional team, and we wish the company much success in 2012.

Blog Post: How a Virtual Office Can Save Government Agencies Time and Money - Watch Replay Video Now

Admin — Fri, 09 Dec 2011 22:07:00 GMT

Mobility in government agencies is not a new concept but with budget cuts and staff reductions being at an all time high, agencies today are looking for new innovative technology to help save time and money. This free Webinar will demonstrate how Accela solutions such as Accela Mobile Office and Accela Analytics will increase internal productivity and help agencies bring critical government services directly to the people.

In 60 minutes, Accela experts will demonstrate:

    * How easy it is to use a laptop or tablet to sign-off on jobs and submit results back to the agency.
    * Why it's important for inspectors to have access to direct, real-time data in your agency’s database from a mobile device.
    * Intuitive, easy access using an iPad app to view property related service requests presented on your Esri maps.

Webinar details:

Date: Wednesday, December 21, 2011
Time: 10:00a (PST) / 1:00p (EST)

For additional information or questions regarding this Webinar, please contact marketing@accela.com.

View Replay Video

Page: Documentation - Tidemark Advantage

Anonymous — Tue, 22 Nov 2011 16:58:00 GMT

back to main Documentation page

CURRENT PRODUCTS/MODULES

Accela Automation
Accela Citizen Access
Accela Mobile Citizen Access
Accela GIS
Accela IVR
Accela Mobile Office

Accela Asset Management
Accela Land Management

LEGACY PRODUCTS

Accela AMS
Accela GIS (Classic)
Accela Wireless
Kiva DMS
'PERMITS' Plus
Tidemark Advantage

OTHER

Internationalization and Localization
Reporting Solutions


	Tidemark Advantage

4.4 Release Documents:

     Tidemark 4.4 Release Notes
     Tidemark 4.4 SR1 Release Notes
     Tidemark 4.4 SR2 Release Notes
     Tidemark 4.4 SR3 Release Notes

Page: Documentation - 'PERMITS' Plus

Anonymous — Fri, 18 Nov 2011 18:49:00 GMT

back to main Documentation page

CURRENT PRODUCTS/MODULES

Accela Automation
Accela Citizen Access
Accela Mobile Citizen Access
Accela GIS
Accela IVR
Accela Mobile Office

Accela Asset Management
Accela Land Management

LEGACY PRODUCTS

Accela AMS
Accela GIS (Classic)
Accela Wireless
Kiva DMS
'PERMITS' Plus
Tidemark Advantage

OTHER

Internationalization and Localization
Reporting Solutions


	'PERMITS' Plus

Please contact CRC for 'PERMITS' Plus documents.

Page: Documentation - Accela Automation

Anonymous — Fri, 18 Nov 2011 18:36:00 GMT

back to main Documentation page

CURRENT PRODUCTS/MODULES

Accela Automation
Accela Citizen Access
Accela Mobile Citizen Access
Accela GIS
Accela IVR
Accela Mobile Office

Accela Asset Management
Accela Land Management

LEGACY PRODUCTS

Accela AMS
Accela GIS (Classic)
Accela Wireless
Kiva DMS
'PERMITS' Plus
Tidemark Advantage

OTHER

Interfaces
Technical Data Sheets


	Accela Automation

Release 7.1.0 Documentation:

     User Guides:
          Accela Automation Users Guide
          Land Management Users Guide
          Asset Management Users Guide

     Administrator Guides:
          Accela Automation Administrator Guide
          Client-hosted Administrator Supplement
          Vantage360 Administrator Guide

     Installation Guides:
          Installation Guide
          Internationalization Installation and Administrator Guide

Accessibility:
Accessibility Configuration and Compliance Guide

     Release Notes:
         Release Notes
         Service Pack Release Notes
         Electronic Document Review

Release 7.0.5 Documentation:

     User Guides:
          Accela Automation Users Guide
          Land Management Users Guide
          Asset Management Users Guide

     Administrator Guides:
          Accela Automation Administrator Guide
          Client-hosted Administrator Supplement
          Vantage360 Administrator Guide

     Installation Guides:
          DB Update Guide
          Hot Fix Installation Guide
          Installation Guide
          Internationalization Installation and Administrator Guide

Accessibility:
Accela Accessibility Configuration and Compliance Guide

     Release Notes:
          Release Notes
          Service Pack Release Notes

    Technical Data Documents:
          Accela Automation FID Reference
          Accela Automation Matrix of Product Requirements and Dependencies

7.0.0 Release Documents:

      User Guides:
          Accela Automation Users Guide
          Land Management Users Guide
          Asset Management Users Guide

   Administrator Guides:
          Administrator Guide
          Client-hosted Admin Supplement
          Vantage360 Administrator Guide

     Installation Guides:
          DB Update Guide
          Hot Fix Installation Guide
          Installation Guide
          Language Pack Installation Guide

     Release Notes:
          Release Notes - 7.0.0 only
          Release Notes - 7.0.0 and 6.7.0
          Patch Release Notes

6.7.0 Release Documents:

     Administrator Guides:
          Administrator Guide
          Client-hosted Admin Supplement
          Vantage360 Architecture Administrator Guide
          Creating an External Web Service Stub (08ACC-04275)

     Installation Guides:
          Installation Guide
          DB Update
          Configuration Notes for IE7
          VelocityHall Application Application Server Upgrade
          Technical Bulletin - Preserve Customized Portlets During Upgrades (08ACC-04220)

     Release Notes:
          Release Notes
          Patch Release Notes

Note: For Documentation for Releases Prior to v6.7.0, Please Contact Accela Customer Resource Center.

Blog Post: Accela's 2011 User Conference Presentations Are Posted!

Admin — Mon, 29 Aug 2011 17:54:00 GMT

The Accela Marketing Team would like to thank all customers who prepared and presented at the conference this week. We value you as a customer and appreciate you sharing your agency's story! All presentations from customers and Accela staff have been posted to the Accela User Conference group. If you're not a member of that group, sign up today to have access to the most popular presentations of the conference.

The presentations are organized by track:

- General Session Track

- Permitting Track

- Asset Management Track

- Licensing Track

- Mobility Track

- Mapping Track

- Citizen Services Track

- Enterprise Track

We look forward to seeing you at next year's conference!

Page: Training

Anonymous — Fri, 19 Aug 2011 21:47:00 GMT

Welcome to the Accela Education site on Accela Community!
We have a wide variety of training materials on Accela products, templates for creating custom training manuals, and documents to help you plan the training sessions
at your agency.

If you're unable to find what you're looking for, or have any other questions, please email us.

Select a topic below to see the relevant training documents and CBTs (computer based training):

Training Topics on Accela Automation
For daily users
For system administrators

Training Topics on Accela Mobile Office
Accela Mobile Office Basics (Quick Guide, 7.0)

Client Templates
See all client templates

Planning Your Training Sessions
See all planning documents

Page: Training - Planning

Anonymous — Fri, 19 Aug 2011 20:51:00 GMT

Agendas
Accela System Admin Training, self hosted
Administrator Training - 3 days
Administrator Training - 3.5 days
Administrator Training - 4 days
Core Team Training - 2.5 days
End User Training
Teaching End User Assets - 3 days

Curriculum
Accela Training Guidelines
Accela Training Matrix
Accela Training Project Matrix

Training Plan
Training Plan

Return to Accela Education »

Page: Training - Client Templates

Anonymous — Fri, 19 Aug 2011 18:36:00 GMT

Client Templates
Accela Automation 6.7 User Accounting Training Manual
Accela Automation 6.7 User Conditions Training Manual
Accela Automation 6.7 User Training Manual
Accela Automation 7.0.5 User Training Manual

Return to Accela Education »

Page: doc_technical_bulletins

Anonymous — Thu, 21 Jul 2011 00:45:00 GMT


	Technical Bulletins

7.1.0 Technical Bulletins:

Searching APO Template Data via EMSE
Migrating Customized Portlets
Creating an External Web Service Stub
Configuring Timer Alerts
Configuring Authentication for MSSQL Server

back to main Documentation page

CURRENT PRODUCTS/MODULES

Accela Automation
Accela Citizen Access
Accela Mobile Citizen Access
Accela GIS
Accela IVR
Accela Mobile Office

Accela Asset Management
Accela Land Management

LEGACY PRODUCTS

Accela AMS
Accela GIS (Classic)
Accela Wireless
Kiva DMS
'PERMITS' Plus
Tidemark Advantage

OTHER

Interfaces
Technical Data Sheets

Page: Documentation - Technical Data Sheets

Anonymous — Thu, 21 Jul 2011 00:37:00 GMT

back to main Documentation page

CURRENT PRODUCTS/MODULES

Accela Automation
Accela Citizen Access
Accela Mobile Citizen Access
Accela GIS
Accela IVR
Accela Mobile Office

Accela Asset Management
Accela Land Management

LEGACY PRODUCTS

Accela AMS
Accela GIS (Classic)
Accela Wireless
Kiva DMS
'PERMITS' Plus
Tidemark Advantage

OTHER

Interfaces
Technical Data Sheets


	Technical Data Sheets

7.1.0 Technial Data Sheets:
         FID Reference
        Portlet Data Mapping
        Configuration Data
        Agency System Administration Product Access Information
        Data Schema Changes
        FID Portlet Matrix
        Properties Files
         Variables in E-Mail Notification
         System Port Configurations
         Special Handles

Page: Documentation

Anonymous — Thu, 21 Jul 2011 00:12:00 GMT

New documents are added to the documentation site all of the time. Find the latest documents here.

Welcome to the Product Documentation Site on the Accela Community. Here you'll find the most recent installation, administration, and user documentation, as well as documentation for previous releases and legacy products.

If you're unable to find what you're looking for, or have any other questions, please email us.

Select a product or topic below to view the associated documentation set:

CURRENT PRODUCTS/MODULES		LEGACY PRODUCTS

	Accela Automation		Accela AMS

	Accela Citizen Access		Accela GIS (Classic)

	Accela Mobile Citizen Access		Accela Wireless

	Accela GIS		Kiva DMS

	Accela IVR		'PERMITS' Plus

	Accela Mobile Office		Tidemark Advantage


	Accela Asset Management

	Accela Land Management

OTHER

	Interfaces		Technical Bulletins

	Technical Data Sheets

Page: Documentation - Accela Wireless

Anonymous — Thu, 21 Jul 2011 00:09:00 GMT

back to main Documentation page

CURRENT PRODUCTS/MODULES

Accela Automation
Accela Citizen Access
Accela Mobile Citizen Access
Accela GIS
Accela IVR
Accela Mobile Office

Accela Asset Management
Accela Land Management

LEGACY PRODUCTS

Accela AMS
Accela GIS (Classic)
Accela Wireless
Kiva DMS
'PERMITS' Plus
Tidemark Advantage

OTHER

Interfaces
Technical Data Sheets


	Accela Wireless

7.1.0 Release Documents:
     Accela Wireless Installation Guide
     Accela Wireless Windows User Guide
     Accela Wireless PPC User Guide
     Accela Wireless Administrator Guide

7.0.5 Release Documents:
     Accela Wireless Installation Guide
     Accela Wireless Windows User Guide
     Accela Wireless PPC User Guide
     Accela Wireless Administrator Guide

7.0.0 Release Documents:
     Accela Wireless Installation Guide
     Accela Wireless Windows User Guide
     Accela Wireless PPC User Guide
     Accela Wireless Administrator Guide

6.7.0 Release Documents:
     Accela Wireless Installation Guide
     Accela Wireless Windows User Guide
     Accela Wireless PPC User Guide
     Accela Wireless Administrator Guide

Page: Documentation - Accela GIS (Classic)

Anonymous — Thu, 21 Jul 2011 00:09:00 GMT

back to main Documentation page

CURRENT PRODUCTS/MODULES

Accela Automation
Accela Citizen Access
Accela Mobile Citizen Access
Accela GIS
Accela IVR
Accela Mobile Office

Accela Asset Management
Accela Land Management

LEGACY PRODUCTS

Accela AMS
Accela GIS (Classic)
Accela Wireless
Kiva DMS
'PERMITS' Plus
Tidemark Advantage

OTHER

Interfaces
Technical Data Sheets


	Accela GIS (Classic)

7.1.0 Release Documents:

    Accela GIS Classic Installation Guide
    Accela GIS Classic User Guide
    Accela GIS Administration Guide
    Accela GIS Classic for Accela Wireless Configuration Guide

7.0.5 Release Documents:
    Accela GIS Classic Installation Guide
    Accela GIS Classic User Guide
    Accela GIS Administration Guide
    Accela GIS Classic for Accela Wireless Configuration Guide

7.0.0 Release Documents:

    Accela GIS Classic Installation Guide
    Accela GIS Classic User Guide
    Accela GIS Administration Guide
    Accela GIS Classic for Accela Wireless Configuration Guide

Page: Documentation - Accela Land Management

Anonymous — Thu, 21 Jul 2011 00:08:00 GMT

back to main Documentation page

CURRENT PRODUCTS/MODULES

Accela Automation
Accela Citizen Access
Accela Mobile Citizen Access
Accela GIS
Accela IVR
Accela Mobile Office

Accela Asset Management
Accela Land Management

LEGACY PRODUCTS

Accela AMS
Accela GIS (Classic)
Accela Wireless
Kiva DMS
'PERMITS' Plus
Tidemark Advantage

OTHER

Interfaces
Technical Data Sheets


	Accela Land Management

Land Management is a module that runs on the Accela Automation platform. For documentation on installation, configuration and administration, including release notes, refer to the documentation for Accela Automation.

7.1.0 Release Documents:

Accela Automation Land Management User Guide

7.0.5 Release Documents:
Accela Automation Land Management User Guide

7.0.0 Release Documents:

Accela Automation Land Management User Guide

6.7.0 Release Documents:

Accela Automation Land Management User Guide

Note: For Documentation for Releases Prior to v6.7.0, Please Contact Accela Customer Resource Center.

Page: Documentation - Accela Asset Management

Anonymous — Wed, 20 Jul 2011 23:46:00 GMT

back to main Documentation page

CURRENT PRODUCTS/MODULES

Accela Automation
Accela Citizen Access
Accela Mobile Citizen Access
Accela GIS
Accela IVR
Accela Mobile Office

Accela Asset Management
Accela Land Management

LEGACY PRODUCTS

Accela AMS
Accela GIS (Classic)
Accela Wireless
Kiva DMS
'PERMITS' Plus
Tidemark Advantage

OTHER

Interfaces
Technical Data Sheets


	Accela Asset Management

Asset Management is a module that runs on the Accela Automation platform. For documentation on installation, configuration and administration, including release notes, refer to the documentation for Accela Automation.

7.1.0 Release Documents:

Accela Automation Asset Management User Guide

7.0.5 Release Documents:
Accela Automation Asset Management User Guide

7.0.0 Release Documents:

Accela Automation Asset Management User Guide

6.7.0 Release Documents:

Accela Automation Asset Management User Guide

Note: For Documentation for Releases Prior to v6.7.0, Please Contact Accela Customer Resource Center.