Welcome to the Accela Community Site! This site is meant to be an online community for Accela customers, partners, and employees to collaborate, research, document, share information and network with other members. But, we realize that newcomers to the site might need a little guidance with navigating all of the resources available. Here are a few tips to get you started.
1. Sign Up
If you haven't already requested an account, you can do so by clicking the JOIN button at the top right corner of the site.
This will take you to the registration form and you can request a username and password for Accela Community. Some of the content on Accela Community is for general audiences - for example, the Corporate blogs. Most of the other content on the site is organized around Accela products so once you have a username and password, you can join the groups you are interested in.
2. Update Your Profile
Once you receive your login and default password, login to the site and get your profile updated. We recommend you change your password from the default. Once you login, go to the SETTINGS link on the top right and you can change your password on the Sign-in Information tab. From the Profile Options tab, you can also change your Avatar to a picture of your choosing. There are also some default avatars you can choose from.
Once you've updated your password and avatar, click on your NAME link on the top right to go into your profile settings. Here, you can click the Edit Profile link on that page and write a quick bio for yourself, set your basic profile settings like gender, language, your birth date, your location, etc. This is the place to introduce yourself to the Community - tell us a little bit about your agency, what Accela products you use, and what your areas of expertise are.
3. Join Groups
Once your profile is in order, it's time to start joining groups so you get relevant content delivered to you. Start by going to the Home page of the site and find the list of Available Groups. Groups are organized by products so click on a product you are interested in and go to the product's home page. On the top right corner, you will see a link that says Request Membership. Click this link and submit the form (no need to enter additional information in the pop up window) and you will be added to the group automatically. It takes about 1 minute for the group membership to appear on the site. Once it does, you will begin to see the content (forums, blogs, knowledge base articles) that are in that group.
Follow the same procedure for every group you want to be a member of. As you join groups, you will notice that when you return to the Home Page, the list called MY GROUPS will begin to populate with the groups you are subscribing to. This will be a good way for you to keep track and manage the various groups you are joining.
4. Start Exploring
Now that you have your groups in order, you can start exploring the site to see what we have to offer. There are four main categories of content:
• Blogs are from Accela product experts and organized by product line. • Forums are the best place to ask a question about an Accela product or feature - once the question is posted, your peers can respond with solutions and tips to get the results you want. Also note that the Accela Automation Forums have some sub-categories to help guide you. For example, there are forums just on Reporting, Scripting, and Enhancement Requests. When you are posting a question, make sure you are posting to the right sub-category. • Knowledge Base articles throughout the site offer product-specific, collaborative content to help users make the most of their Accela solution. If you are familiar with Wikis, you'll be familiar with how Knowledge Base articles work - you can add content, provide additional details, and over time, the articles grow to be more informative and robust. • The Downloads area is where you can find documents, scripts, reports, and data configurations that can be used with your Accela solution. User manuals and release notes are available here too.
That should be enough to get your started. If you have feedback or comments along the way, please let us know. You can email us at community@accela.com with your suggestions.
Is there anyway to turn on the auto emails of my groups after muting the thread?